To be a successful food delivery business, you must lookout for ways that help you pull customers and manage incoming orders with ease. A high level of operations efficiency and seamless restaurant management can’t be achieved without efficient online delivery management software. To know what type of software you need to get your delivery business flourishing, let’s understand the things that tell you're not using the right food delivery software.
1. You’re on multiple online portals to manage orders.
Restaurants register with multiple third-party delivery platforms due to which they have to handle orders coming in from all platforms. You have to use several devices like tablets, phones or systems and have to assign one team member to manage each portal. Juggling between multiple tablets to receive orders and send them to the kitchen can create chaos in the environment and leave you frustrated oftentimes. With Lokobee’s single order management dashboard, you can keep a tab of all your orders using one screen.
2. Receive and send orders in the kitchen manually.
Being in the restaurant industry, your time and operational efficiency are very crucial for the business. Despite this fact, you or your employees still accept each new order, punch it into the system and send it to the kitchen manually. This entire process is time-consuming, complicated and error-prone. Due to double-checking orders, the order processing time is extended and can cause harm to your productivity, sales and overall customer experience. Not to mention the errors you make in a hurry to deliver orders faster. You can dodge all these by choosing an automated delivery software.
3. Manage menus on different online portals
Today every restaurant offers food takeout and delivery and builds their menu on online portals. But if you’re managing your delivery menu and takeout menu separately on different portals, you need to think again. Instead of spending hours on different portals to update menus, run deals and promotions and more, you must choose software that allows you to make changes and manage the menu quickly within one single platform.
4. Your sales reports aren't real-time.
If your menu is listed on multiple portals, it gets hard to retrieve real-time sales. It’s almost impossible to get your complete sales information in one place. Lokobee offers you one clear reporting and analytics dashboard to monitor your daily sales, revenue and more in real-time.
5. Lack of multiple payment options
If you still use the traditional payment methods for online orders and lack multiple payment options, it can lead to dropped orders. Customers consider security and convenience when paying online. If you don’t give them enough safe and flexible ways to pay you, they might step back and find somewhere else to shop. Lokobee's online ordering and delivery software give your customers the flexibility to pay from their preferred methods, easily cancel and get refunds and get order receipts instantly.
If you’re doing business with these operational challenges, you’re clearly not using the right software. Optimize your online food delivery system to an automated and more capable one and gain back your customers and boost your revenue.
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