Five Things That Tell You're Not Using The Right Food Delivery Software.

To be a successful food delivery business, you must lookout for ways that help you pull customers and manage incoming orders with ease. A high level of operations efficiency and seamless restaurant management can’t be achieved without efficient online delivery management software. To know what type of software you need to get your delivery business flourishing, let’s understand the things that tell you're not using the right food delivery software.

1. You’re on multiple online portals to manage orders.

Restaurants register with multiple third-party delivery platforms due to which they have to handle orders coming in from all platforms. You have to use several devices like tablets, phones or systems and have to assign one team member to manage each portal. Juggling between multiple tablets to receive orders and send them to the kitchen can create chaos in the environment and leave you frustrated oftentimes. With Lokobee’s single order management dashboard, you can keep a tab of all your orders using one screen.

2. Receive and send orders in the kitchen manually.

Being in the restaurant industry, your time and operational efficiency are very crucial for the business. Despite this fact, you or your employees still accept each new order, punch it into the system and send it to the kitchen manually. This entire process is time-consuming, complicated and error-prone. Due to double-checking orders, the order processing time is extended and can cause harm to your productivity, sales and overall customer experience. Not to mention the errors you make in a hurry to deliver orders faster. You can dodge all these by choosing an automated delivery software.

3. Manage menus on different online portals

Today every restaurant offers food takeout and delivery and builds their menu on online portals. But if you’re managing your delivery menu and takeout menu separately on different portals, you need to think again. Instead of spending hours on different portals to update menus, run deals and promotions and more, you must choose software that allows you to make changes and manage the menu quickly within one single platform.

4. Your sales reports aren't real-time.

If your menu is listed on multiple portals, it gets hard to retrieve real-time sales. It’s almost impossible to get your complete sales information in one place. Lokobee offers you one clear reporting and analytics dashboard to monitor your daily sales, revenue and more in real-time.

5. Lack of multiple payment options

If you still use the traditional payment methods for online orders and lack multiple payment options, it can lead to dropped orders. Customers consider security and convenience when paying online. If you don’t give them enough safe and flexible ways to pay you, they might step back and find somewhere else to shop. Lokobee's online ordering and delivery software give your customers the flexibility to pay from their preferred methods, easily cancel and get refunds and get order receipts instantly.

If you’re doing business with these operational challenges, you’re clearly not using the right software. Optimize your online food delivery system to an automated and more capable one and gain back your customers and boost your revenue.

Request Lokobee demo here!

Comments

Announcing Lokobee Websites For Restaurants.

We had been planning to come up with Lokobee Websites for a while. And here’s the good news - it’s here! Yes, we are so excited to have launched Lokobee’s websites for its partner restaurants. Now you can have your own business website with stunning aesthetics, a customer-friendly interface, and technical features like a digital integrated menu and a promotions page. The websites have a simple yet sleek design to help visitors find what exactly they want and know who you are as a business, which most customers expect when they visit a restaurant website. With this, you can let your customers know about your business in your own way and make yourself stand apart, and constantly update them with the latest via your restaurant site. But why Lokobee Websites? We’ve always seen Lokobee as an all-in-one online ordering and delivery platform. We started ...

5 Restaurant Promotion Ideas to Stack Up for Thanksgiving

We all love Thanksgiving, don’t we? People tend to come out and celebrate it with the most obvious thing - food, which makes it essential for restaurant businesses to build robust marketing plans to lure them. Even though plotting and executing the Thanksgiving marketing strategies is as terrifying as it is exciting, if you come up with the right ones, you can win the game. Here are some ideas to spice up your Thanksgiving promotion plans and make it a season for soaring high sales. Map out your Thanksgiving menu Map out an exciting Thanksgiving special menu for brunch and dinner. Think out of the box and plan out dishes that work well f0r group diners, families, and couples. Make sure whatever you serve is apt for takeout and delivery orders as well. Traditional Thanksgiving menu - Keep and serve Thanksgiving-themed menu items like turkey pie, apple pie, and mashed potatoes, and soft & hard drinks for guests of every age group. Non-regular dinner menu - You can p...

How To Lower Customer Churn Rate And Gain Customer Loyalty?

If you have recently lost a huge sum of customers and want them to be back and stay, you better know how to bring down your churn rate. The churn rate is the rate of your customers that stop engaging with your food business and buying from you. The customers you lose directly affect your revenue. On top of that, if you lose your existing clientele, you will need to acquire new customers which can be costlier and more crushing for a food business than retaining existing customers. The more churn rate your business generates, the more damaging it can be for your business’ growth and bottom line. That’s why you need to bring down the churn rate while you still can and avoid seeing your business in an unwanted position. Let’s first know the reasons that generate customer churn. Bad customer experience with the product The inefficiency of providing fast and satisfactory service. Your communication system is ineffective Customers don’t feel connected with your business anymo...

Five Problems Restaurants Face In Food Delivery And How You Can Overcome Them.

Technological advancements over the past few years made it possible for people to order and enjoy food from the comfort of their homes, or anywhere for that matter. It has made the lives of people easier and caused the rise of QSRs and online food delivery restaurants today. But with the modern innovations and acceptance of digital food delivery methods, restaurant businesses are facing a whole new set of challenges that have become a matter of concern for them. We’ve listed down some common challenges online food delivery restaurants face these days and how you can get past them. Delayed Order Delivery With online food delivery restaurants getting multiple orders at a time, missed or late deliveries can often take place. This is one of the most common problems that food businesses face these days, and that can deteriorate your restaurant’s reputation and drive customer churn really fast. Lack of Transparency Customers expect real-time updates on their ord...

Seeing these signs? Time to get a new restaurant website.

Isn’t your website doing the job it’s meant to do like engaging customers, increasing traffic, and generating more leads? You might need to work on it. Sometimes, there are several problems instead of one that need your attention. That’s why we have put down the most common problems that might be ruining your growth. Let’s analyze. Your website loads slow on mobile The first sign is your website doesn’t work fast on all devices. Your restaurant website with online ordering must load faster on smartphones, desktops, and tablets. If it doesn’t, you sure need to get an upgrade immediately. So many millennials and Genz looking up your menu to order food from smartphones makes it important for you to optimize it on mobiles as well so you don’t end up losing potential loyal customers. Customers have trouble finding things Your restaurant site should be as simple as it can be so your customers can locate things like your business hours, menu, and restaurant’s address e...

Lokobee - Online Ordering System for Restaurant

Search This Blog