Now
a days it’s very important for your business to have an online presence. Once
you’re online you are reaching to a vast audience including the people who are
not yet aware of your business, moreover being online you’re already providing
them a user experience by your online ordering system.
As per recent studies it’s been proved that more than 40% of
the consumers would prefer ordering from restaurants providing online ordering
& delivery services. Let’s be true, who wouldn’t want it? the convenience
of ordering food from your favorite restaurant is a strong selling point by
itself for your potential customers.
Let’s help you understand it better that why you need to have
an online ordering system.
More & New Customers:
Think about what percentage of potential customers you’re not
even aware of, if you’re not using an online ordering system. Online ordering
system gives you an advantage of introducing your restaurant business to people
outside your target locations and helping you increase your business in
multi-folds.
Keeps you ahead of competition:
Online ordering system helps you stay way ahead from your
competitor restaurants by marketing your food business & providing it an
online presence. Not only does it benefit you to get new customers but also you have the opportunity
to steal away your competitor’s customers.
Increased Revenue
Online ordering helps your customer to
have a better user experience & thus they can order food at ease without
worrying about the time constraint that offline ordering requires. With online
ordering you’re giving your customers the opportunity to take their own time
& order food from you. With this change in the buying behavior,
restaurants get a chance to generate more revenue, as customer can even place
order when the restaurant is not open. This way, your customer can also plan
ahead of what they want & can get it delivered as per their convenience.
Better In-store Experience
With an online ordering system like
Lokobee, restaurants can also process small demands of their customers like if
they need extra fork or salt, they can quickly access the system & place an
online request, instead of waiting for the restaurant helper to come to their
table. The traditional way of processing these small demands usually take up to
couple of minutes resulting in unsatisfied customer behavior but if the same
is done via ordering system, it assures timely delivery & a highly
satisfied customer.
Reduced Cost of Marketing
Online ordering system is the perfect
platform to do promotions or introduce new offers & dishes. On this one
platform you can introduce new coupon discounts, that your customer can avail
before checking out, you can introduce meal offers for increased promotions
& more sales. Also, you don’t have to spend extra bucks outside for
promotions, you can run retargeting campaigns & promote the new offers to
your existing customers. You can also introduce referral discounts to get more
new customers.
Keep track of your customers
With online ordering system one of the
major advantages is the data records that you can always go back and analyze the growth of your customer base. With the customer data you have the
opportunity to retain your customers by offering certain discounts or offers.
If you have a Lokobee online ordering system, you can get detailed reports of
your customers, like if you want to assess the buying behavior of your
customers. This data also helps in deciding new menus or to check which dish is
popular among your target audiences & customers.
For a restaurant business every second
spent is equivalent to money cashed out. An online ordering system helps you maximize your business and gain more revenue.
Try it today, connect with an effective restaurant management system like lokobee for
a quick demo.
Thank you
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