Digital Loyalty Programs For Restaurants: A Boon During Covid And Beyond!

The only agenda of a restaurant business is to get new customers and retain the existing customer base. To be honest, you need to come up with sophisticated marketing plans that deliver unfailing outcomes in the inundated restaurant industry. Loyalty programs are doing really well for restaurants to get due attention from their customers, reaping tangible benefits and engaging customers with personalization.

Even small businesses are seeing the difference after incorporating digital loyalty programs in their marketing strategies. Let’s know further.

Why loyalty programs are critical during Covid

Before covid, dining out was never a problem, it was a custom that people followed without any hesitancy. But the pandemic changed that completely, with people ordering online food delivery and takeout more than ever before. Customers that order food online sign up in loyalty programs and look for offers from the restaurants to reduce their costs.

This evolving trend makes it essential for food businesses to have smooth and well-performing loyalty programs during these times, to keep their customers engaged and emerge as a well-known food business.

Besides loyalty programs not just perform great for growing the revenue, retaining existing customers and getting your new customers but also for spreading awareness about your business. When your customers feel valued, they become loyal and are more likely to recommend your business to others.

Use automation to build robust customer loyalty programs.

Now that we’ve seen how important it is to have loyalty programs, let’s also see how automation can help you in better implementation.

A restaurant food ordering system takes the burden of running and managing the loyalty program/campaigns off of your hands. You only need to set it all up once and the software manages the rest of the things automatically, giving you all the necessary information (like how many rewards are earned and redeemed and by whom).

You can obtain, manage and make use of customers’ data like contact information and how they are engaging with your reward programs, to create even better campaigns, communicate with them and build stronger relationships with them.

Why a POS-based loyalty system is better than a stand-alone loyalty software.

A digital food ordering system with an integrated loyalty programs system enables you to collect customer data and manage it on the same system.
A point-based loyalty programs system that a POS offers is easy to adopt and simple for users, which makes it effortless for guests to accrue and redeem points.
It rewards your customers at every purchase making the experience better and creating a psychological urge in customers to reach closer to that free entree.
It’s a great way to make the maximum of your existing software and increase ROI without investing in different software.

Feeling indecisive about which POS-based loyalty system to choose? Well, Lokobee online ordering platform for restaurants has a built-in customer loyalty management system for you to expand your business. Request your demo and see how it helps your business grow.

Comments

5 Restaurant Promotion Ideas to Stack Up for Thanksgiving

We all love Thanksgiving, don’t we? People tend to come out and celebrate it with the most obvious thing - food, which makes it essential for restaurant businesses to build robust marketing plans to lure them. Even though plotting and executing the Thanksgiving marketing strategies is as terrifying as it is exciting, if you come up with the right ones, you can win the game. Here are some ideas to spice up your Thanksgiving promotion plans and make it a season for soaring high sales. Map out your Thanksgiving menu Map out an exciting Thanksgiving special menu for brunch and dinner. Think out of the box and plan out dishes that work well f0r group diners, families, and couples. Make sure whatever you serve is apt for takeout and delivery orders as well. Traditional Thanksgiving menu - Keep and serve Thanksgiving-themed menu items like turkey pie, apple pie, and mashed potatoes, and soft & hard drinks for guests of every age group. Non-regular dinner menu - You can p...

Client Success Story: How A-town Pizza & Kabob House grew sales amidst the Covid-19 pandemic.

Hassan Tariq, the owner of the A-town Pizza in San Ramon, California, comes with a long-held experience in the restaurant industry. He was completely on his own with no existing clientele when he owned the place to continue his family legacy and share the traditional Pakistani flavors and specialty pizzas through the restaurant. Just a few months had passed when he decided to search for a trustworthy and cost-effective online ordering system. That’s when he got in contact with Lokobee and discussed the challenges he was facing. He was in need of a solution that not just promotes easy online ordering but also boosts their marketing efforts. We knew that Lokobee was the answer to his questions so, we suggested it to him and he was more than willing to accept it. “It was important for us to get an ordering system that not just helps us get online orders but supports our marketing efforts. Lokobee does exactly that for us.”, said Hassan. The restaurant retains its customers with...

How To Lower Customer Churn Rate And Gain Customer Loyalty?

If you have recently lost a huge sum of customers and want them to be back and stay, you better know how to bring down your churn rate. The churn rate is the rate of your customers that stop engaging with your food business and buying from you. The customers you lose directly affect your revenue. On top of that, if you lose your existing clientele, you will need to acquire new customers which can be costlier and more crushing for a food business than retaining existing customers. The more churn rate your business generates, the more damaging it can be for your business’ growth and bottom line. That’s why you need to bring down the churn rate while you still can and avoid seeing your business in an unwanted position. Let’s first know the reasons that generate customer churn. Bad customer experience with the product The inefficiency of providing fast and satisfactory service. Your communication system is ineffective Customers don’t feel connected with your business anymo...

Why Take Your Restaurant Online?

In the current digital era, everything from groceries to electrical items is bought online by the customer. Today millennials can order anything and everything in a fraction of seconds with their fingertips and the same goes for ordering food. The food delivery market is changing at a rapid pace, as a restaurant owner, being online is the perfect solution to expanding your market and increasing revenue. Having online visibility helps you connect with the audience who would otherwise know about your business and hence helps you increase the traffic at your restaurant. Here are the major benefits of why you should take your restaurant online: Makes ordering food easier : Gone are the days when people use to travel for hours to their favorite restaurants to place an order, nowadays everyone wants quick service. This is why if your restaurant is digitized, your customer can directly order online and enjoy the food. ...

How Does an Online Food Ordering System Work?

If you’re a restaurant owner, you must know how difficult and clumsy it gets managing online orders. First, you have to take initiative to market your online restaurant, then wait till you get the orders, and then comes the hectic process of making sure online orders are timely delivered and the customer is satisfied. This is too much to ask for when all you should be doing is to promote your restaurant & increase your business. Lokobee is a premium online ordering system, it is one end-to-end solution for all your restaurant needs. Whether it is about receiving orders and delivery or about managing reservations, it takes care of everything and helps you focus on your business. You must be wondering how this system works, let’s take you through the process. Get started easily Bring your restaurant online by integrating your restaurant details with Lokobee online ordering system. It takes just a few minutes and your own restaurant website online will be...

Lokobee - Online Ordering System for Restaurant

Search This Blog