Lokobee - Online Ordering System for Restaurant

If you have recently lost a huge sum of customers and want them to be back and stay, you better know how to bring down your churn rate. The churn rate is the rate of your customers that stop engaging with your food business and buying from you. The customers you lose directly affect your revenue.  On top of that, if you lose your existing clientele, you will need to acquire new customers which can be costlier and more crushing for a food business than retaining existing customers.  The more churn rate your business generates, the more damaging it can be for your business’ growth and bottom line. That’s why you need to bring down the churn rate while you still can and avoid seeing your business in an unwanted position. Let’s first know the reasons that generate customer churn. Bad customer experience with the product  The inefficiency of providing fast and satisfactory service. Your communication system is ineffective Customers don’t feel connected with your business anymo...

The restaurant industry is ratifying popular tech and trends that are good for both the food business and its diners. These trends like online ordering, food delivery and contactless dining have become a norm to keep up with the competition and thrive in the business. Similarly, the acceptance of limited or small has become a new normal and doing the best for the food businesses.   Restaurants are building high-quality limited menus and we’ll see that’s for all the right reasons.  Small menus drive in your customers  Small menus make customers believe that each of your dishes is special and encourage them to order more. It plays around with their minds and convinces them that your food is of high quality. Besides, your customers tend to decide on their order faster with smaller menus as compared to the vast menus. So, as fast they decide on their order, the faster they leave and the more you earn money from every table.    Small menus are easy to cus...

The only agenda of a restaurant business is to get new customers and retain the existing customer base. To be honest, you need to come up with sophisticated marketing plans that deliver unfailing outcomes in the inundated restaurant industry. Loyalty programs are doing really well for restaurants to get due attention from their customers, reaping tangible benefits and engaging customers with personalization.  Even small businesses are seeing the difference after incorporating digital loyalty programs in their marketing strategies. Let’s know further. Why loyalty programs are critical during Covid Before covid, dining out was never a problem, it was a custom that people followed without any hesitancy. But the pandemic changed that completely, with people ordering online food delivery and takeout more than ever before. Customers that order food online sign up in loyalty programs and look for offers from the restaurants to reduce their costs.  This evolving trend makes it essenti...

In order to draw their customers’ attention, restaurants need to provide tailored dining experiences to them. Like a give-and-take system, you can’t get anything unless you aren’t offering something in return. The targeted marketing strategies and personalization is a way to optimize digital ordering that your food business can use to draw your customer’s eyeballs towards you.  Restaurant online ordering software is helping small and medium-sized businesses to leverage the power of personalization and improve their bottom line. Let’s learn more about how you can offer a personalized customer experience. Provide personalized customer service  Provide a great customer service that meets individual customer expectations and makes them feel valued. Communicate with the guests proactively asking them what they need based on their order history. When you mention their previous choices like most-ordered food or allergies while taking orders and serve them accordingly without having t...

We have just stepped in the year 2022, and if you’re searching to improvise your food business based on what's on top and trendy, this read is for you. We have curated a list of impactful suggestions that might be going to shoot up your business growth this year and beyond. So, let’s just not delay and hop on to the trends now.   Menu-based trends  1.1. Vegan cuisine  With people being more considerate about their health and animal lives, vegan diets are being adopted very fast. To meet the demands, restaurants are incorporating more vegetarian, vegan and omnivorous meals in their menus. The massive growth in vegan food & beverages trends influences the industry and makes you fall in the loop too. 1.2. Use of QR code menu sustains  The past couple of years has taught not just the diners but the entire restaurant industry as well, to take more safety measures. The usage of QR codes is a convenient, safe and faster way to order food and operate an online food...

Being a restaurant owner, you might get tired of struggling with difficult challenges, and if you’re a newcomer in the industry, it can get even more complex. But there are a few things that you must get started with from scratch and begin marketing your restaurant. This blog will give you the ideas we think you should certainly use to boost your restaurant sales and increase business. So, let’s get started.   Business listing online   Listing your business online is the first step to establishing an online presence. There are several sites like Google, Yelp, Yellow Pages, Bing, and more, which helps your customers to find you online. Make sure you have a profile on all of the relevant platforms with professional information and pictures. Collect and utilize customer data   The modern online ordering platform for restaurants enables you to strategize and re-strategize your marketing with useful insights and customer data. You will get to know and leverage information like...

Achieving your patron’s loyalty has always been the desire of every business. Growing your customer base with new buyers is always a challenge. Even if you obtain your customers’ loyalty, it is difficult to retain them. To know how you can actually achieve it during this festive season, you need to consider customer satisfaction.  You can achieve this with the help of an AI-powered online ordering platform for restaurants. The technology you choose should help you deliver enhanced customer satisfaction, blend seamlessly with your operational activities and be fully reliable.  This blog is an attempt to bring to you an expert view on building and managing your buyers’ loyalty with festive season marketing. Build Rewards Programs  By developing a loyalty/rewards program around festivals, any business can see a substantial rise in its sales. Yes, it’s that impactful! You just have to get them signed up in the program and keep reminding them how close they’re to redeeming the...

Restaurants are constantly competing for a certain niche. Some are better known for their international food, while others are known for their cheap buffet. But, no matter what type of restaurant a business is, whether it is a large specialty restaurant or a small family-owned business, they all want to capture the attention of more customers. Through this blog, you’ll look at how you can use Lokobee’s marketing tools to improve your promotions and make your business more profitable. Loyalty & Rewards Programs    The new customer’s acquisition can be too expensive for a business which is why you need to encourage your current customers to order more while gaining new ones.  The easy-to-create loyalty & rewards program of Lokobee helps you build loyal customers and offer them personalized rewards so they can redeem their points to buy a free meal. The system supports your marketing efforts by allowing reward sharing to your customers on social media. It enables the...