In a restaurant, there are several front-end and back-end operations that need technology to run smoothly, and your kitchen operations are one of them. Being a restaurant owner, you would want to streamline your kitchen operations as this is the error-prone area where you end up doing blunders. But with kitchen operations technology, you can manage each and everything starting from receiving orders to processing them and serving customers seamlessly.
The kitchen operations (ops) system in Lokobee helps you manage the back-end operations within no time. It helps you manage tables in a blink and send orders directly to the kitchen so you’re always ready to serve your customers. Let's see how it helps food businesses like you.
Works on any device
The kitchen operations (ops) system gives you the flexibility to work on any device, whether a smartphone, tablet, or PC. You can install your device anywhere you want and keep your staff in the kitchen informed about the new orders, with the printed order tickets. It includes details like order notes and allergens which means no need for handwritten order notes that leads to reduction of human errors.
Real-time sound alert for incoming orders
The system has an integrated sound system that keeps alerting you about the new orders until you respond to them. This means you never miss an order even on the hustling business days.
Reset takeout/delivery order time
Lokobee’s OPS system enables you to set up and customize the predefined preparation time for the takeout and delivery orders. You can modify the order preparation time based on busy and slow business hours and let your customers know how much time you’ll take to prepare their orders.
Pause/Resume orders for a duration
On some days, you might need a break from delivery or takeout service for an hour or two. You can quickly pause the delivery or takeout service in the system to restrict orders and resume the service when you’re ready to take orders again.
Get all table service requests in one place
The table service requests from the dine-in customers are displayed on one single interface by the system. You can send these requests directly to the kitchen and process them quickly to manage tables.
Easy refund for updated or canceled items
When a customer makes any modifications to the order like adding or deleting items, the system lets you know. You can instantly act on the requests and process partial payment refunds for the canceled items.
Paid & unpaid order identifier
Get the complete order information in the system every time an order comes in. It shares the order number and paid/unpaid status with other details on the screen so you know which tables/orders are paid and which are unpaid.
Now you know how technology can optimize your kitchen workflow, fasten your service and improve accuracy. The kitchen operations tool is essential for any restaurant business looking to make a reputed name in the market and grow. So, think no more and get the best restaurant online ordering software with integrated tools to operate your restaurant with ease.
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