Skip to main content

Essential Features of An End-to-End Food Delivery Management Software.


There are a lot of factors that influenced the surge in food delivery. But one of the prime reasons that caused food delivery to soar is definitely the pandemic. With countless people ordering food delivery during these past two years, restaurants have become more focused on food delivery software with a comprehensive range of features. Food businesses are turning to complete delivery management software that has useful features to overcome common business problems. 


Let’s see what features a food delivery software should have to increase your productivity so that you can invest in the right one. 


  1. Order Management App


You would need delivery management software that helps you manage orders smoothly. Cloud-based software that helps track order status (new, canceled and processing orders), set up order delivery time, and access customer details with a tap. Not only that, the advanced systems automatically accept new orders and allocate orders to the delivery agents so you don’t have to do that manually.


  1. Multiple Payment Solutions

 

The delivery software is designed with reliable payment solutions that enable your patrons to pay safely with multiple payment options, including cards and Stripe. Customers are hesitant to try making payments if they face issues with their first transactions. The Lokobee system allows them to pay their bills with their preferred payment options while applying the discount and promotional codes with ease.  


  1. Easy Search & Browsing

 

Customers get an easy-to-use search feature that enables them to find restaurants easily. Even when they place an order from your website, the system helps them navigate dishes quickly and allows reordering with profile creation. Not only that, they can share their feedback and rate dishes on the app. This entire time-saving and seamless process of searching and ordering food will make them appreciate your business more. 



  1. Live order updates for customers


Live order updates are crucial for customer satisfaction. It helps you avoid any possible customer grievances when the rider is running late or is unable to locate the address. The system builds customer profiles when they make a purchase from you; it shares their order status with them via SMS and emails and collects their feedback to ensure they’re totally satisfied with your delivery service. 


  1. Restaurant Promotions 


The delivery management software generates daily weekly and monthly reports to get you insights on daily sales and missed orders and take better future decisions. You can use the data to build and implement customer loyalty programs that help you increase customer loyalty and retention to make your business more profitable.  


If you’re using a delivery management system that doesn’t offer all these features, you need to switch it now. Lokobee’s online food ordering and delivery system offer all the above-listed features that help you manage your deliveries, monitor the performance of your delivery business, and grow your delivery orders.
Labels:

Comments

Post a Comment

Popular posts from this blog

5 Restaurant Promotion Ideas to Stack Up for Thanksgiving

We all love Thanksgiving, don’t we? People tend to come out and celebrate it with the most obvious thing - food, which makes it essential for restaurant businesses to build robust marketing plans to lure them. Even though plotting and executing the Thanksgiving marketing strategies is as terrifying as it is exciting, if you come up with the right ones, you can win the game. Here are some ideas to spice up your Thanksgiving promotion plans and make it a season for soaring high sales. Map out your Thanksgiving menu   Map out an exciting Thanksgiving special menu for brunch and dinner. Think out of the box and plan out dishes that work well f0r group diners, families, and couples. Make sure whatever you serve is apt for takeout and delivery orders as well.  Traditional Thanksgiving menu - Keep and serve Thanksgiving-themed menu items like turkey pie, apple pie, and mashed potatoes, and soft & hard drinks for guests of every age group.  Non-regular dinner menu - You can p...
Post a Comment
Read more

Client Success Story: How A-town Pizza & Kabob House grew sales amidst the Covid-19 pandemic.

Hassan Tariq, the owner of the A-town Pizza in San Ramon, California, comes with a long-held experience in the restaurant industry. He was completely on his own with no existing clientele when he owned the place to continue his family legacy and share the traditional Pakistani flavors and specialty pizzas through the restaurant. Just a few months had passed when he decided to search for a trustworthy and cost-effective online ordering system.  That’s when he got in contact with Lokobee and discussed the challenges he was facing. He was in need of a solution that not just promotes easy online ordering but also boosts their marketing efforts. We knew that Lokobee was the answer to his questions so, we suggested it to him and he was more than willing to accept it.  “It was important for us to get an ordering system that not just helps us get online orders but supports our marketing efforts. Lokobee does exactly that for us.”, said Hassan. The restaurant retains its customers with...
Post a Comment
Read more

How To Lower Customer Churn Rate And Gain Customer Loyalty?

If you have recently lost a huge sum of customers and want them to be back and stay, you better know how to bring down your churn rate. The churn rate is the rate of your customers that stop engaging with your food business and buying from you. The customers you lose directly affect your revenue.  On top of that, if you lose your existing clientele, you will need to acquire new customers which can be costlier and more crushing for a food business than retaining existing customers.  The more churn rate your business generates, the more damaging it can be for your business’ growth and bottom line. That’s why you need to bring down the churn rate while you still can and avoid seeing your business in an unwanted position. Let’s first know the reasons that generate customer churn. Bad customer experience with the product  The inefficiency of providing fast and satisfactory service. Your communication system is ineffective Customers don’t feel connected with your business anymo...
Post a Comment
Read more

Why Take Your Restaurant Online?

  In the current digital era, everything from groceries to electrical items is bought online by the customer. Today millennials can order anything and everything in a fraction of seconds with their fingertips and the same goes for ordering food. The food delivery market is changing at a rapid pace, as a restaurant owner, being online is the perfect solution to expanding your market and increasing revenue.  Having online visibility helps you connect with the audience who would otherwise know about your business and hence helps you increase the traffic at your restaurant.  Here are the major benefits of why you should take your restaurant online:          Makes ordering food easier : Gone are the days when people use to travel for hours to their favorite restaurants to place an order, nowadays everyone wants quick service. This is why if your restaurant is digitized, your customer can directly order online and enjoy the food.    ...
Post a Comment
Read more

How Does an Online Food Ordering System Work?

If you’re a restaurant owner, you must know how difficult and clumsy it gets managing online orders. First, you have to take initiative to market your online restaurant, then wait till you get the orders, and then comes the hectic process of making sure online orders are timely delivered and the customer is satisfied.  This is too much to ask for when all you should be doing is to promote your restaurant & increase your business.  Lokobee is a premium online ordering system, it is one end-to-end solution for all your restaurant needs. Whether it is about receiving orders and delivery or about managing reservations, it takes care of everything and helps you focus on your business.  You must be wondering how this system works, let’s take you through the process.   Get started easily Bring your restaurant online by integrating your restaurant details with Lokobee online ordering system. It takes just a few minutes and your own restaurant website online will be...
1 comment
Read more