Table service can directly impact the image of your dine-in restaurant. It helps you either make a good first impression or wreck and ruin your reputation forever, depending on how you serve your customers. Gone are the days when both the wait staff and dine-in guests exchange awkward stares before the guests finally place their orders.
Then, customers have to wait for the server to reappear and ask about desserts or refill their glasses. All this is unsettling for your guests. But with a table service ordering technology, they can order, request repeat items and pay their check from their handheld device.
Learn more about how this table service technology helps you build a lucrative online food ordering restaurant business.
Fast and efficient customer service
Table service tool helps in faster and improved dining for your patrons. They quickly access your menu on their mobile phone and order their favorite items multiple times. Their requests are sent to the kitchen via an ordering system where they immediately process them like any other order and send it to the diner’s table. This helps reduce the interaction between your servers and guests, making you capable of operating efficiently with minimal staff, and creates a satisfying customer experience.
Grow revenue
As customers don’t have to call waitstaff awkwardly every time they need something, they feel more comfortable ordering and reordering food items during their meals. They enjoy being in charge of their dining process as they can re-order everything including drinks, extra fries, or desserts without needing anyone to take their order. This type of table service increases customers’ spending up to 5-10% of their average order and upsells naturally to increase revenue.
Lower your responsibilities
When you give the power of ordering from the table in your patrons’ hands, you also give the control in their hands that somewhat makes them responsible. They have the freedom to order as soon as they get seated or even after a while, the only time the staff will appear is to serve the food. Besides, customers can specify their special requests for food like allergens, spice preference and more. All this helps you transfer responsibility to them and reduce the load of any potential miscommunication.
Put you in front of others
Table service tool is a digital food ordering system that everyone would love to utilize, including both restaurants and their dining guests as both can benefit from it equally. If you go by the trends and adopt this approach in your restaurant, it puts you in front of the others, making you the leader in the industry. Plus, when your customers see that you’re adopting new trends and tech to improve their experience, they’ll intuitively visit you more often.
If you need some assurance before you get started with it, Lokobee’s online ordering platform for restaurants will give you that. Book your demo here to see how the system helps you in all the above ways.
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